How do I return an item?

If you are not satisfied with the product you have received or require a new size, please send back to us with the original packing slip and comments confirming what you would like. Once we receive back, we will either replace or credit the order.

First Impressions Promotional Products
#105, 4950 106 Ave SE
Calgary, Alberta, Canada
T2C 5E9

If you have any questions, please contact Julia Betz at 403-258-3212 or